RETURN POLICY

We hope you love your vintage denim, however should there be a problem we can accept a return within 14 days of the order being delivered.

 

How to return 

Returns can be requested through our Returns Portal

Return requests should be made within 72 hours of successful delivery  

Jean Vintage Denim does not cover return delivery costs, this is the customers responsibility. Once the returned item/s are received you will be issued your credit note for the value of the item/s purchased 

Returns are accepted for exchange / store credit only. The store credit doesn’t have an expiry date and can be redeemed on www.jeanvintagedenim.co.uk  

To be eligible for a return all items must be unworn and in the same condition as it was sent. The original tags and the return ribbon must be intact and not tampered with.

 

We reserve the right to limit one exchange/credit note per order 

Returns are not accepted on custom made / made to order pieces that are made to your personal specifications, sizes and measurements. 

 

International Returns  

International returns must be marked clearly as “Returned Goods” for customs purposes. any duties or import fees will not be covered by the company.